At Little & Stone, we carefully prepare and dispatch each order with attention and care. Below you’ll find information about processing times, delivery estimates, and shipping terms. Items are instock at the time of sale and ship from Auckland, New Zealand daily.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and public holidays).
During sale periods or peak times, processing may take slightly longer.
You will receive a confirmation email once your order has been dispatched, including tracking details (where applicable).
New Zealand Shipping
Standard Shipping: 2–5 business days
Rural Delivery: Please allow an additional 1–2 business days
Shipping costs are calculated at checkout
We use reputable courier services to ensure your order arrives safely.
Australia Shipping
Estimated delivery: 5–10 business days
Shipping rates calculated at checkout
Customers are responsible for any import duties, customs charges, or taxes that may apply.
International Shipping
Estimated delivery: 7–14 business days
Shipping costs calculated at checkout
Customs duties, taxes, and import fees are the responsibility of the customer.
Please note that international delivery times may vary depending on destination and customs processing.
Delivery Delays
While we aim to meet all delivery timeframes, delays can occasionally occur due to:
Courier network disruptions
Customs processing
Weather events
Public holidays
Little & Stone is not responsible for delays once the parcel has been handed to the courier.
Incorrect Address
Please ensure your shipping details are correct at checkout. Little & Stone is not responsible for orders shipped to incorrectly provided addresses. Additional courier fees may apply for redirection.
Lost or Damaged Parcels
If your order arrives damaged or appears lost in transit, please contact us within 5 days of delivery at:
